If you have any questions, please fill out the form below. We will reply you within 24 hours.

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People usually ask these

How do I access my purchase?

To access your DesignOnDemands purchases, simply login to your account and click “Downloads”.

Can I re-download my designs?

Absolutely. You may access your purchased designs at any time by logging in to your DesignOnDemands Account and clicking “Downloads”. There is no limit to how many times you can download each item.

Where do designs I purchase from FamilyDigitalSvg go?

All designs purchased from DesignOnDemands – including those in bundles – are stored in your DesignOnDemands Account. Sign into your account > click “My Account” > Orders to view your order history and re-download any purchases.

Can I use this design for commercial user (to sell)?

You sure can. Please be sure to read the General Commercial License for a full description of how you can use the items you purchase from FamilyDigitalsvg.

What is the refund policy?

Due to the digital nature of our products, we do not offer any refunds on digital downloads. All sales are final. Please be sure to read the Terms of Use for full details on our policies.

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